Company profile

Rooted in the DRC. Focused on real use.

Established on 15 June 2020, SOFEN designs, integrates and maintains digital solutions for African industries and institutions.

Our mission

Solve operational problems through reliable digital systems, responsible use of data and applied artificial intelligence.

Close to the field

Based in Lubumbashi, with an operational presence in Durba and Watsa. Priority markets: mining, industry, energy, higher education and public services.

Understand, build, transfer

Each engagement starts with a need defined with users and leads to verifiable deliverables, documentation and skills transfer.

Company identity

Soft Services and Engineering SARLU · Single-member limited liability company. RCCM: CD/LSH/RCCM/20-B-00420. Administrative documents are available on request for supplier qualification.

Solutions designed around your operations.

From business software to applied AI, skills to define, build and evolve your digital systems.

Business software

Requirements analysis, Web and mobile applications, automation, integration and maintenance for operational teams. The goal is reliable, traceable processes. Scope and acceptance criteria are agreed with the client.

Data and analytics

Collection, quality, integration, dashboards and analysis for production managers and decision makers. Start by qualifying data sources and building documented indicators.

Applied artificial intelligence

Predictive models, anomaly detection, optimisation and decision support. Use cases are evaluated through a proof of concept before scaling. Performance depends on data; critical decisions remain under human oversight.

Intelligent mining dispatch

A SOFEN AI solution supporting haul-truck assignment decisions in open-pit mines. The prototype uses Machine Learning to estimate mining cycle times. Prototype · Field validation to be developed

Cloud, networks and cybersecurity

Hybrid or private cloud, networks, access control, backup and continuity. Deployment follows availability and data control requirements, with commitments defined per engagement.

Training and applied research

Tailored AI, data, programming and infrastructure programmes. Workshops, mentoring, prototypes and technology transfer with defined learning objectives.

Digital transformation and engineering

Process assessment, interoperability, governance and change management. Civil engineering and infrastructure support may complement a wider industrial programme through a separate scope.

Partner with SOFEN in the DRC.

Practical collaborations with technology companies, mining sites, universities and funding organisations.

Motorola Solutions partner in the DRC

SOFEN is a Motorola Solutions partner through the PartnerEmpower programme in the Democratic Republic of the Congo. Our collaboration focuses on developing business opportunities for professional radio and broadband communication solutions.

Technology and local integration

SOFEN contributes field knowledge, adaptation, support and training. We seek complementary technologies, specialist expertise and co-development opportunities.

Mining pilot

Select a focused use case, authorised data and success indicators. We seek a pilot partner for lifting tools and equipment management software.

Research and training

Applied projects, mixed teams and skills transfer. Scientific and institutional responsibilities are defined by agreement.

Cloud and infrastructure

Assess computing, hosting and continuity needs. Support may include expertise, equipment or service credits under agreed conditions.

Funding and impact

Develop proposals and consortia around industrial needs and sustainable local capacity. No programme, funding or partnership is described as secured without confirmation.